Responsive Repairs and Maintenance

Through our model of in-house delivery, we deliver responsive repairs and maintenance services for a wide range of local authorities and housing associations, including:

• Plumbing and drainage

• Electrical repairs

• Carpentry and joinery

• Groundworks

• Roofing and guttering

• Damp and mould works

• Out of Hours emergencies

Our goal is to deliver a market-leading customer experience throughout the end-to-end repairs journey, from appointment booking through to first-time fix and customer satisfaction.

From the moment a repair is reported to its completion, customers receive real-time updates, clear appointment details, and easy ways to provide feedback or manage their booking.

By combining skilled people, smart systems, and a customer-driven approach, we deliver repairs that are completed quickly, safely, and to a consistently high standard.