Gilmartins - Building Better Together

Gilmartins has established itself as a trusted delivery partner across the social housing sector, working with Housing Associations, Local Authorities and public sector organisations to deliver high-quality property maintenance services nationwide.

With our head office based in Houghton Regis, Bedfordshire, Gilmartins operates across the whole of the UK, supported by dedicated operational teams, directly employed operatives and a trusted specialist supply chain. We’ve built our reputation on responsive service delivery, strong operational performance and long-term client partnerships.

Our specialist teams deliver responsive repairs, void property works, planned maintenance, compliance, renewables, disrepair works and building safety-related repairs, supported by robust governance, experienced operational leadership and a customer-first approach.

Gilmartins at a Glance

• Nationwide delivery capability, supported by dedicated regional operational teams.

• Head Office based in Houghton Regis, Bedfordshire.

• Established SME specialising in social housing maintenance.

• Trusted delivery partner to Housing Associations, Local Authorities and public sector organisations.

• Multi-disciplinary directly employed workforce supported by specialist supply chain partners.

• Dedicated operational teams delivering Responsive Repairs, Voids, Planned Maintenance and Disrepair works.

• 24/7/365 emergency repairs service.

Our Vision and Values

At Gilmartins, everything we do is built around creating long-term partnerships through safe, reliable and customer-focused service delivery.

• Safety First – Protecting residents, colleagues and communities.

• Respect Always – Treating people with professionalism, dignity and care.

• Do the Right Thing – Delivering quality work, taking ownership and acting with integrity.

Social Value

We believe successful partnerships extend beyond delivering repairs.

Through our contracts, we work alongside clients to create meaningful social value by supporting local employment, apprenticeships, community initiatives and responsible supply chain engagement.

We develop tailored Social Value Plans that align with each client’s priorities and deliver measurable benefits for residents and local communities.

We Operate Through Dedicated Teams

Our specialist delivery model allows us to focus expertise where it adds the greatest value.

• Responsive Repairs

• Void Property Works

• Disrepair Works

• Planned Maintenance

• Damp & Mould Remediation

• Roofing and Specialist Property Services

• Building Safety and Compliance Support

• Renewables

Our Delivery Model is Supported By

• 24/7/365 emergency repairs service.

• Experienced operational management and contract leadership teams.

• Directly employed operatives.

• Market leading field service management technology.

• Robust commercial governance and contract management processes.

• A trusted regional supply chain supporting specialist trades and emergency response.

• Nationwide mobilisation capability, allowing Gilmartins to support clients across multiple regions and geographical areas.

Why Clients Choose Gilmartins

Our approach combines the agility of an SME with the governance and reporting expected of the largest contractors.

We pride ourselves on proactive communication, transparent performance management and delivering repairs that improve resident outcomes while protecting our clients’ commercial and contractual interests.

With dedicated contract teams, real-time operational visibility and a collaborative working style, Gilmartins continues to build long-term partnerships that deliver safe homes, excellent customer service and reliable operational performance across the UK.